To assure the continued privacy and confidentiality of your personal financial information, your credit union observes these practices and procedures: 

Information We Collect 

We collect nonpublic information about you from some or all of the following sources:

• Information we receive from you on applications or other forms, such as your name, address, social security number, assets and income.
• Information about your transactions with us, our affiliates, or others such as your account balance, payment history, parties to transactions and credit card usage; and,
• Information we receive from a consumer reporting agency, such as your creditworthiness and credit history.

Information We Disclose 

We may disclose all of the information we collect about our members or former members as described above to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.  We share this information to provide you with high quality products and services.  We may also disclose information about you under other circumstances as permitted by law. 

Our Security Measures 

We restrict access to nonpublic information about you to those employees who need to know that information to provide products or services to you.  We maintain physical, electronic and procedural safeguards that comply with Federal regulations to guard your nonpublic personal information. 

This notice meets the notification requirements of the National Credit Union Administration regulation on privacy of consumer information, Part 716.

IMPORTANT INFO FROM RFCU:

    RECENTLY THERE HAVE BEEN E-MAIL FRAUD ATTEMPTS, KNOWN AS 'PHISHING, THAT WERE INITIATED VIA E-MAIL THAT WERE SENT TO THE GENERAL PUBLIC AND SOME CREDIT UNION MEMBERS THAT APPEARED TO BE FROM RIEGELWOOD FEDERAL CREDIT UNION. THIS FALSE E-MAIL ASKED FOR THE RECIPIENT TO CLICK ON A LINK AND TO ANSWER FIVE SURVEY QUESTIONS.   

    RIEGELWOOD FEDERAL CREDIT UNION DOES NOT ASK OUR CREDIT UNION MEMBERS TO PARTICIPATE IN SURVEYS, NOR DOES THE CREDIT UNION REQUEST PERSONAL INFORMATION VIA THE INTERNET OR BY E-MAIL. ANYONE WHO RECEIVES AN E-MAIL SHOULD CONSIDER THIS A FRAUDULENT ATTEMPT TO RECEIVE YOUR PERSONAL INFORMATION. PLEASE CONTACT THE CREDIT UNION OR YOUR FINANCIAL INSTITUTION AS SOON AS POSSIBLE   

   IF YOU HAVE RESPONDED TO THIS TYPE OF E-MAIL YOU NEED TO CONTACT THE CREDIT UNION OR YOUR FINANCIAL INSTITUTION IMMEDIATELY TO CHANGE YOUR ACCOUNT INFORMATION OR TO TAKE ADDITIONAL ACTION RECOMMENDED BY YOUR CREDIT UNION OR FINANCIAL INSTITUTION TO SAFEGUARD YOUR ACCOUNT(S).