Privacy Policy

To assure the continued privacy and confidentiality of your personal financial information, your credit union observes these practices and procedures:

View Privacy Notice


Patriot Act

According to the Federal Trade Commission, identify theft is the fastest-growing crime in the country.  Our ability to feel safe is becoming more difficult with terrorism and crime on a steady increase. But there is hope …

The USA Patriot Act has paved the way for financial institutions to help prevent fraud, identity theft, and the spread of terrorism.  It requires financial institutions to obtain more information from an individual or legal entity to help establish identify.

Your cooperation is needed when you open a new account or request a loan.  You may be asked more questions to establish and confirm your identity.  It may also be required for you to provide one or more of the following types of identification:

  • Driver’s License
  • Passport and country of issuance
  • U.S. taxpayer identification (ID) number
  • Alien ID card
  • Any other government-issued document evidencing nationality or residence

New Overdraft Protection Regulations

A NEW FEDERAL LAW AFFECTS HOW OVERDRAFT SERVICES ARE PROVIDED FOR YOUR ACCOUNT.  Please read the information and respond back to the credit union as soon as possible.

An overdraft service is when a financial institution pays a transaction even though an account owner may not have sufficient funds available in the account to cover the transaction.  A fee is charged for this service.  Most financial institutions provide this service automatically – you do not have to apply for or select to use the overdraft service.

With the new law, financial institutions cannot provide overdraft services for ATM or everyday debit card transactions unless their account owners have told them to do so. This new law does not pertain to overdraft protection services concerning written checks or recurring debit transactions, such as regularly scheduled bill payments.  This law will be effective for accounts opened on or after July 1, 2010.  For accounts opened before July 1, 2010, the law will become effective on August 15, 2010.

Riegelwood FCU would like to continue to offer you this service after the new law is in effect.  Please click on the two .pdf files for more information regarding the new regulation.   Please contact the credit union at (910) 655-2274 ext. 1014 or ext. 1039 if you have any questions or you can fax the completed form to (910) 655-3544.

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